What to Expect During Your First Visit
We strive to make visits to our office pleasant, prompt, and purposeful. In order to serve you efficiently, it is important that you undergo our new patient procedures outlined below. We pride ourselves on our purpose, our mission, our vision, and our promise. If you have any concerns or questions regarding any of our office procedures, services, or staff … please do not hesitate to contact us!
Patient Forms
All new patients are required to fill out two important pieces of information:

New Patient Intake Forms may be downloaded here, filled out at home on your own time, and brought into our office during your 1st visit.
Personal Health History Questionnaire may be filled out online through our secure medical records site. Please contact us to get your required 4 digit pin number to complete your registration and questionnaire.

Consultation
Your first visit will begin with a one-on-one consultation with one of our doctors or practitioners to discuss your health concerns, goals, and expectations to determine whether our office is the right place for you. During the consultation, we will be able to determine what services or testing will best meet your needs to achieve your desired goals. All new patients to OWC may receive a complimentary introductory consultation to discuss our office, our team and our treatment options. No medical advise or in-depth consultations will be offered for this complimentary consultation. Additional time and more in-depth consultations may be scheduled for an additional fee.
Examination

Following your consultation, we will recommend any additional testing or procedures that we feel are necessary to fully evaluate and assist you in your wellness goals. We offer state-of-the-art technology that is so sensitive that it can detect problems before symptoms may even be present. It evaluates how stress in your life is affecting your health. These are non-invasive and completely safe, as they only read what is coming off of your body. Read more about our exciting, cutting edge Insight Millenium Subluxation Station technology. This is the foundation that we use to guide and build your personal road map to wellness.
We may recommend additional testing that requires urine, hair, saliva, stool or blood samples. All testing costs and procedures will be explained in detail. Many of these tests are covered through insurance and may be completed at home, in office, or at a local lab.
Occasionally, severe and complicated cases require further evaluation or immediate attention. We do refer out to other trusted physicians and urgency care centers when needed.
Lab Testing

Your doctor will advise you if there is a need for additional procedures such as neurotransmitter, hormone, food sensitivities, heavy metals, vitamin and mineral levels, fatty acid (omega) ratios, thyroid, cholesterol or others. Further testing is only ordered if necessary. We have partnered with the following laboratories to bring you top-notch, cutting-edge evaluation and treatment.
Report of Findings

When all information has been gathered, we will schedule you for a follow-up visit where you and your doctor will discuss your results; this is called your “Report of Findings“. During your report of findings, we will discuss your examination and lab results and whether or not your case has been accepted. We will also discuss the most frequently asked questions our patients ask:
- Can you help me?
- How are you going to help me?
- How long will it take?
- How much is it going to cost?
Your recommended health care program will be explained to you in detail with the doctor. Our financial policy will be discussed and any financial concerns will be addressed. For those that need financial assistance, we are a proud provider of Care Credit. Please visit www.carecredit.com for more information.
Treatment

Care programs typically begin after the Report of Findings. Again, everyone is different and your treatment will reflect that. If chiropractic care is part of your care program, please be aware that we offer many adjusting techniques to fit the needs of all ages, from newborns to the elderly, and even for people who prefer not to be “popped”.
Each visit will build on another and we will give you lifestyle advice during your time in the office that will help you get the best possible results in the shortest period of time at the least possible expense.
Your frequency in care will gradually be reduced based on your individual progress based on how you feel and how you are functioning. Remember, an absence of symptoms does not equal healthy. The Insight technology allows us to see how you are functioning, so frequent re-exams will be done to track your progress. When it comes to your health and your care, we do not guess. We use sophisticated technology and testing.
Wellness Program

As your system restores proper balance and your nervous system learns regains proper function, we will then discuss your option to maintain a higher level of health through healthier lifestyle choices, if you desire. It is important to us that you create good habits and routines to support your success. Because every person is a unique individual, we customize a wellness program that is designed especially for YOU, your needs, and your goals. From chiropractic to massage, yoga to meditation, cleansing to weight loss, functional nutrition to cooking classes, personal training or group wellness retreats, we have something to offer everyone. We offer the most comprehensive wellness program available on the market that offers life-changing results! Please read more about our Creating Wellness program or visit www.creatingwellness.com to find a Creating Wellness Center near you!
For more information, please click one of the following topics:
- What to Expect During Treatment
- Phase 1: Relief Care
- Phase 2: Corrective Care
- Phase 3: Wellness Care
- Our Financial Policy
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