Financial Policy

We are a “fee for service” practice. Payment is expected at the time of service. Because we are a wellness-based practice, we have chosen not to become an in-network provider for any insurance providers. We have done this to keep our rates affordable for the time we spend with patients and the comprehensive services we offer. We are happy to provide the necessary forms needed for you to submit claims to your insurance carrier for reimbursement.  Many of our lab tests ARE covered through insurance companies as an in-network lab procedure.  We recommend contacting the office at 317-870-7220 to schedule a complimentary consultation to discuss your health concerns, testing that may be needed, and costs and insurance policies associated with testing and treatment.

Our fee schedule is based on the time spent with our patients, the complexity of the problem assessed, and the number of problems addressed. If a visit addresses several items, each of which would normally be the focus of a single visit, this will be reflected in the overall charge. Since we evaluate your health concerns in a holistic manner, our appointments require more time. Our prices reflect the amount of time and focus we spend on your individual case. If you are looking for a brief 5 minute visit for the price of a co-pay, we would be happy to refer you to an office that better fits your health goals.

We accept the following methods of payment:

• Cash
• Check
• Visa
• Mastercard
• HSA checks/cards
• Flex Spending Account Funds

Our Insurance Policy

Many of our lab testing procedures are covered in-network through almost all insurance companies.  However, many treatment and procedures that are performed within our office are not covered by insurance or may be covered as an out-of-network procedure.  Members are still able to use insurance to assist in paying for care. We prepare the necessary paperwork that will need to be filed but are unable to file on your behalf.  Keep in mind, we will always make treatment recommendations based on what you need, rather than what your insurance covers.

For those that wish to use their insurance for care, you are held to the same financial responsibilities as cash patients as your insurance policy coverage is an agreement between you and your carrier, not the providing doctor. All care must be paid for at the time services are rendered whether insurance claims are being sent or not. We will provide the necessary paperwork for you to submit the claims in a quick, easy way to your insurance carrier. If you are eligible for reimbursement, your carrier will mail a check directly to you.

We apologize for any inconvenience and will do our best to answer any questions you may have regarding our insurance policy.

Our Payment Plans

For those who wish to get the care they truly need and deserve, but cannot afford the upfront investment, we offer several very affordable payment plan options to fit your financial needs.

Through CareCredit, we are able to offer qualifying patients with no interest payments to keep your care within your financial comfort. For more information on CareCredit, please call them directly at 1-866-893-7864.

Our Cancellation Policy

We do our best to get new patients in the same day. In order to serve others, we ask that you offer a courtesy call if you cannot keep your allotted appointment time. A twenty-four hour notice is required for cancellation of appointments without acquiring “no-show” charges.  Patients may be charged up to the full cost of services scheduled for late cancellations or no-show appointments.  This includes new patients.  We greatly appreciate your consideration!